Privacy policy

PRIVACY POLICY

Last updated: June 4, 2026

At Petgugi, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.

1. Information We Collect

We may collect personal information that you provide directly to us when you make a purchase, create an account, or contact us. This includes:

 Personal Data: Name, email address, shipping/billing address, phone number.

 Payment Data: Payment information (processed securely through our payment gateways, we do not store your credit card details).

 Log Data: IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

We use the information we collect in various ways, including to:

 Provide, operate, and maintain our website.

 Process and fulfill your orders (including shipping and tracking).

 Improve, personalize, and expand our website.

 Communicate with you (customer service, updates, and marketing emails).

 Prevent fraud and secure our platform.

3. Cookies and Web Beacons

Like any other website, our shop uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

4. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We work with trusted third-party services for shipping and payments (e.g., PayPal, Stripe). We advise you to consult the respective Privacy Policies of these third-party servers for more detailed information.

5. GDPR & CCPA Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

 The right to access – You can request copies of your personal data.

 The right to rectification – You can request that we correct any incorrect information.

 The right to erasure – You can request that we erase your personal data under certain conditions.

6. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

 By email: Petgugi2@gmail.com